Details of Retun Policy
Buyer Should keep The Original Package, Packaging Material and Items till the problem solved. Without this items return process will be cancel.
After approval of return request, we will arrange for return pickup from buyer doorstep.
Buyer don't need to pay any charges to the courier person. After receiveiving the return courier we will check the problem from our end, if it’s same as per your description then we will send you a new item by courier or do refund the money. If items are solder, tear, broken like motor, lithium ion, battery pack etc are not eligible for refund/return policy. If Item found all working condition, then we deduct the courier charges of both side and return the money for only item price.
Refund/Replacement policy valid if item is not working/damage or received missing items. Buyer need to inform us within 3 days from the date of courier receive.
Note - For some items like BMS and Power Bank Modules retrun will not accepted if found solder mark on the item.
In some cases Buyer need to courier us back the items we we are unable to arrange return pickup.
Missing Item -
If Items found missing in the courier then the buyer need to inform us within 3 days of courier receive. We will courier the missing item/items separately to you. Buyer Should keep The Original Package, Shipping Lable, Packaging Material and Items till the problem solved.
Once order is confirmed, no cancellation will be entertained at any cause.
Time for Refund Ammount -
Its may take up to 1 to 2weeks to receive refund on you account.
To register Your problem You have to WhatsAPP us at +91 6291875356 with
Below Information -
1. Order No
2. Invoice Copy
3. package photos
4. Details information of your problem
5. Photos and Videos of the problem
Make sure you have share all this details within 3 Days of item receive. Without This information we don't accept your return request.