Return Policy

Details of Retun Policy

Buyer Should keep The Original Package, Packaging Material and Items till the problem solved. Without this items return process will be cancel.

Return/Replacment Valid Only If-

- Receive Damage Items

- Receive Missing Items

- Item Not Working

Replacement Time

- 3Days from Date of Delivery

Myinnovation Team reserves the right to take the final decision on all refund request & Return and Replacment Request.

After approval of return request, we will arrange for return pickup from buyer doorstep.

Buyer don't need to pay any charges to the courier person. Sometime it is not possible to arrange return pickup. In that case customer have to courier the parcel by themself. We do refund the courier charge up to 100 Ruppees. After receiveiving the return courier we will check the problem from our end, if it’s same as per your description then we will send you a new item by courier or do refund the money. If items are solder, tear, broken like motor, lithium ion, battery pack etc are not eligible for refund/return policy. If Item found all working condition, then we deduct the courier charges of both side and return the money for only item price.

Refund/Replacement policy valid if item is not working/damage or received missing items. Buyer need to inform us within 3 days from the date of courier receive.

Note - For some items like BMS and Power Bank Modules retrun will not accepted if found solder mark on the item, Wire Cut, Socket cut etc.

In some cases Buyer need to courier us back the items we we are unable to arrange return pickup.

Missing Item -

If Items found missing in the courier then the buyer need to inform us within 3 days of courier receive. We will courier the missing item/items separately to you. Buyer Should keep The Original Package, Shipping Lable, Packaging Material and Items till the problem solved.

Order Cancelation-

Once order is confirmed, no cancellation will be entertained at any cause.

Time for Refund Ammount -

Its may take up to 1 to 2weeks to receive refund on you account.

Submit Return Request

Return and Exchange policy FAQ

Frequently asked questions about returns, refunds, and exchanges.

How do I return?

click on submit return reuest option.
Follow the instructions and select the items you want to return.
Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable?

Within 3 days from the date of Delhivery
In unused and resellable condition
In the original packaging
Receive Damage Items
Receive Missing Items
Item Not Working

What items are non-refundable?

The following items cannot be returned:

BMS, active Balancer, Power Bank Circuit

What are the refund options?

The following refund options are supported:

Refund to the original payment method
Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

My question is not addressed...

If you have any queries regarding return or refund, reach out to us.