top of page

Warranty Policy

We provide Warranty on lithium ion and Life04 Battery Packs of 12 to 72volt Range. Warranty details mention in the product description box on the battery page.

 

Details of warranty-

  • if item not working with in warranty period, then we will repair your item free of cost.

  • Warranty Period is 1 or 2 or 3 years depending upon Battery Specification. We have mentioned the warranty details over battery/battery product description page. Buyer can check the details of warranty on specific product description box.

  • In case of warranty claim Buyer have to courier us the battery at his own cost. When battery is repaired buyer need to pay the courier charge to deliver the item to buyer address.

  • Warranty void if found in physical damage, tear, water damage, Connector cut alter. 

  • If Customer use lead acid charger or any wrong charger in our lithium battery and for that battery damage or blast, we do not provide any warranty claim on that. Buyer need to use proper Lithium battery charger (Purchase from us) or certified lithium charger. For any cases where buyer use wrong charger, buyer need to paid necessary repairing charges for battery repair.

  • Due to improper connections, open electrical joints, wrong charger , wrong connection if battery blast or battery damage, we do not provide warranty in that case. Buyer need to pay repairing charges for battery repairing.

  • Battery serial no and hall mark label should not damage anyhow, otherwise warranty void.

  • We also need Videos and photos of the battery to understand the real problem.

  • Buyer Need to keep the Invoice and Warranty Card (if any)till the warranty ends.

  • To repair any warranty claim battery we need 2 to 4 weeks time needed. This time not include courier time.

Warranty Claim Form

Upload Image of Battery
Upload Image Charger
Detail Video of Battery & Charger
Answer The Question, Click If Yes

Your Warranty Claim Form is successfully Submit

bottom of page